Return Policy

This Return Policy applies to digital products purchased from Puremuscleox through puremuscleox.world or via direct email enquiry.

1. Digital Product Nature

All products sold by Puremuscleox are digital downloads, including PDF guides and printable reference materials. No physical items are shipped.

2. Refund Eligibility

Due to the nature of digital products, refunds are generally not available once the product files have been delivered to your email address. However, we will consider refund requests in the following circumstances:

• The product file was not delivered within five business days of confirmed payment
• The product file is corrupted or cannot be opened, and we are unable to provide a working replacement
• You were charged incorrectly or charged twice for the same product

3. How to Request a Refund

To request a refund, contact us within fourteen days of purchase with your order details, including the product name, purchase date, and email address used for the order. Send your request to contactus@puremuscleox.world.

4. Refund Processing

Approved refunds will be processed to the original payment method within ten business days. You will receive email confirmation when the refund has been initiated.

5. Consumer Rights

Nothing in this policy limits your rights under the Australian Consumer Law. If a product has a major failure, you may be entitled to a replacement or refund as provided by law.

6. Free Website Content

The mini recovery routines available free on this website are provided as-is. No refunds apply to free content.

7. Contact

For return or refund enquiries, contact us at:

Puremuscleox
Level 1, 200/220 Commercial Rd, Port Adelaide SA 5015, Australia
Email: contactus@puremuscleox.world
Phone: +61 8 7226 9153