Privacy Policy
This Privacy Policy describes how Puremuscleox ("we", "us", "our") collects, uses, and protects personal information when you visit puremuscleox.world or use our mini recovery routine resources and digital products.
1. Information We Collect
We may collect the following types of information:
- Contact details you provide through our contact form, including name and email address
- Message content submitted via the contact form
- Technical data such as browser type, device information, and pages visited
- Cookie data as described in our Cookies Policy
2. How We Use Your Information
We use collected information to:
- Respond to enquiries and provide customer support
- Process product orders and deliver digital resources
- Improve website functionality and user experience
- Comply with applicable legal obligations in Australia
3. Legal Basis for Processing
We process personal data based on your consent (such as when you submit the contact form or accept cookies), contractual necessity (when processing orders), and legitimate interests in operating and improving our services.
4. Data Sharing
We do not sell personal information. We may share data with service providers who assist with website hosting, email delivery, or analytics, subject to confidentiality agreements. We may disclose information when required by law.
5. Data Retention
Contact form submissions are retained for up to twenty-four months unless a longer period is required for legal or business purposes. Analytics data is retained according to our analytics provider's standard retention settings.
6. Your Rights
Under the Privacy Act 1988 (Cth) and applicable Australian privacy principles, you may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us using the details below.
7. Data Security
We implement reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet is completely secure.
8. International Transfers
Some service providers may process data outside Australia. Where this occurs, we take steps to ensure appropriate safeguards are in place.
9. Contact Us
For privacy-related enquiries, contact us at:
Puremuscleox
Level 1, 200/220 Commercial Rd, Port Adelaide SA 5015, Australia
Email: contactus@puremuscleox.world
Phone: +61 8 7226 9153
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.